Urbandale Parks and Recreation
3600 86th Street
Urbandale, IA 50322
Phone: (515) 278-3963
Hours: Monday-Friday, 8:00 am - 5:00 pm
Program Activity Refund Policy:
To be eligible for a program / activity refund, you must cancel at least 7 days before the first class meeting. After that, no refunds will be given unless the program or class is cancelled or the participant has unforeseen medical reasons.
Enclosed Facility / Open Air Shelters / Cancellations / Changes:
If cancellations / changes are necessary, Lessee must cancel / change at least 14 days before the rental date, or the rental fee will NOT be refunded. (Damage deposit will be refunded.) Please note: Open Air Shelters are outdoor facilities with a roof only. Refunds will NOT be issued due to weather (rain, temperature, wind, etc.) Please call with any questions.